IMPORTANT NOTICE

YOU MUST READ THESE RULES
BEFORE ENTERING THE URBAN CHILLERS SITE
OR POSTING A MESSAGE.

By submitting a message you agree to be bound by and observe the Rules (as varied from time to time) and the following Disclaimer.


DISCLAIMER

The opinions in and content of any message submitted are wholly the responsibility of the person who submits it. Neither urbanchillers.com nor any representative or employee nor any connected company or party shall be held liable in any way for the content of such a message.

RULES
1. We shall not be responsible for use of this website by any third party nor for any messages submitted to the website. We are not and shall not be deemed to be an author, editor or publisher for the purposes of section 1 of the Defamation Act 1996 nor for the purposes of any other legal provision, statutory or otherwise.

2. You acknowledge that we do not exercise editorial control over messages submitted to our website. We have the unlimited right to deny access to any interactive facility on our website to any user or potential user without giving reasons. An interactive facility means any section in the website to which a user can submit messages.

3. We reserve the right to suspend or withdraw without notice any interactive facility or any part of it.

4. You agree that you shall not submit any messages which may contain abusive or offensive material. We reserve the right to remove without notice any message which we consider to be unsuitable, or in any way inappropriate for our website.

5. You agree that you shall not submit anything which contains advertising either of a direct or indirect nature notwithstanding whether it is personal or commercial.

6. You agree that you shall not disclose or offer to disclose User I.D.’s, passwords, or similar information belonging to any other person without their prior express consent.

7. You agree that we reserve the right to edit, alter or remove without your consent any message or material that you submit to our website.

8. If you submit a message, you agree to indemnify us and any of our representatives, employees or connected companies or parties for any liability arising from any message that you have posted or which has been posted using your User I.D..

9. You agree that you shall not submit any material which has been copied from another source and which may infringe the rights of a third party (such as copyright, trade marks and secrets or logos).

10. You agree that you shall abide by these rules each time you visit our website and that if you ‘bookmark’ any section of our website you shall only enter and use such section in accordance with these Rules (which may vary from time to time).

COMPLAINTS
We take complaints seriously. Should you wish to make a complaint about any aspect of the website, you should notify us by contacting complaints@urbanchillers.com with the following information:
1. your name, address, telephone number and e-mail address;
2. full details of the complaint specifying -
(a) what exactly it is your complaint relates to
(b) where on our website the material is that you are complaining about
(c) who you think put the material there if it was not us.
(d) when you saw or heard the material that you are complaining about.
3. in addition, if your complaint relates to a potential breach of copyright then you must-
(a) give details of the material that you believe is being infringed and where we will be able to examine it
(b) state whether you are the owner or the authorised representative of the owner of the copyright material you claim is being infringed
(c) state to the best of your belief that the use of the material on our website infringes the material of which you are the owner or the authorised representative of the owner.
You acknowledge that when making a complaint we must record your personal details in order that we can investigate the complaint fully. You acknowledge that we may have to pass this information on to third parties in order to deal with the complaint.


DATA PROTECTION
The personal contact details you give when [registering in our loyalty scheme] / [submitting a film for broadcast] will be held by urbanchillers.com for the purposes of administration and in ordinary circumstances will be kept confidential and in accordance with the Data Protection Act 1998 ("the DPA").
However, in accordance with the DPA, you agree urbanchillers.com may disclose those details to third parties in certain circumstances, for example if requested to do so by a lawful authority, or by someone who believes they have a legal claim against you relating to a message posted on the website (for example, for breach of confidence or copyright, or defamation) or otherwise as urbanchillers.com shall deem to be in its interests.


I understand and agree to these Rules

I do not agree